How Doctible Helps Dental Practices Attract More New Patients

Key Takeaways

• Today’s dental patients rely on online searches and reviews to choose their providers.
• Automated reviews and SEO-friendly websites help dental practices stand out and attract new patients.
• Real-time tools like website chat and two-way texting improve engagement and increase appointment bookings.
• Email campaigns and smart messaging boost patient retention and help keep your schedule full.

Let’s be honest—we’re living in a digital-first world. Patients now choose dentists the same way they choose restaurants: by searching online and reading reviews. If your practice isn’t easily discoverable, it may as well not exist to today’s patient.

In fact, according to BrightLocal, 89% of patients say they check online reviews before selecting a healthcare provider—including dentists. And many expect to be able to communicate and book appointments online.

The good news? Doctible’s all-in-one patient engagement and marketing platform helps dental practices boost visibility, strengthen their online reputation, and ultimately attract more new patients.

How Doctible Boosts Your Online Presence

Custom Websites Built To Rank Locally

Most users never scroll past the first page of Google search results. A 2025 Backlinko study found that only 0.63% of people click on page two. If your dental website isn’t ranking locally, you’re missing out on a huge share of potential patients.

That’s why Doctible builds custom, SEO-optimized websites specifically for dental practices.

These sites are:

• Mobile-responsive for all devices
• Optimized for speed and user experience
• Tailored with localized content to help you rank in the "near me" searches

The result? A stronger chance of appearing in the local 3-pack and more patients clicking “Schedule Now.”

Engage Visitors Instantly With Website Messenger

Today’s consumers expect fast, convenient responses—and dental patients are no exception. According to Tebra’s 2024 Patient Perspective Survey, 91% of patients expect a response within 4 to 24 hours when they contact a provider digitally.

Doctible’s Website Messenger gives your dental office a 24/7 virtual front desk. This tool helps:

• Answer common questions
• Route inquiries to the appropriate team member
• Guide visitors to book appointments online

It reduces bounce rates and increases conversions by giving patients what they want, exactly when they need it.

Grow Your Online Reputation With Automated Review Requests

Turn Happy Patients Into 5-Star Reviews

Your online reputation often determines whether a potential patient chooses your practice. With Doctible, dental offices can automate the process of gathering reviews with simple post-visit texts or emails.

This encourages patients to leave positive feedback on platforms like Google and Facebook—helping you build credibility and gain new business.

Case study: Franklin Dental implemented Doctible’s EasyFill and saw a sharp increase in reviews and appointment conversions. They were able to fill 44% of canceled appointments with patients from their digital waitlist—all while maintaining strong 5-star ratings. Read the full case study.

Avoid Public Complaints With Private Feedback Tools

Negative reviews can seriously impact your reputation. Today’s patients place a high level of trust in online reviews, with research showing that reviews often carry more weight than traditional word-of-mouth recommendations.

Doctible includes a private feedback channel, giving dissatisfied patients a chance to share their concerns with your team directly. You resolve issues behind the scenes, preventing poor public reviews and enhancing patient satisfaction.

Increase Retention With Patient Engagement Tools

Email Campaigns That Keep Patients Coming Back

Engaged patients are three times more likely to return for routine care and refer friends or family to your practice.

Doctible’s email campaign feature allows you to send personalized, targeted messages to patients based on:

• Birthdays
• Overdue appointments
• Seasonal promotions
• New services or updates

These automated campaigns help your dental office stay top-of-mind and drive repeat visits.

Smart Messaging for More Accessible Communication

An astonishing 98% of patients say they prefer texting over calling for healthcare communication. Doctible’s HIPAA-compliant two-way texting gives patients a fast, convenient way to reschedule, ask questions, or confirm appointments.

With Doctible’s HIPAA-compliant two-way texting, your staff can:

• Confirm appointments
• Answer questions
• Reschedule visits

All through your office landline number, from a centralized dashboard.

This makes communication easier for patients and more efficient for your team, without juggling phone calls during a busy day.

Why Dentists Choose Doctible

Attracting and retaining dental patients takes more than clinical excellence. In today’s market, it requires visibility, credibility, and convenience.

Doctible helps dental practices achieve all three by offering:

• SEO-optimized websites tailored for dental search terms
• Automated review requests that build online trust
• Real-time website chat that increases new patient bookings
• Patient engagement tools like smart messaging, digital forms, and recall systems to keep your chairs full

Doctible: A Smarter Path To Dental Practice Growth

If your dental practice isn’t showing up online—or isn’t easy to reach—you’re likely losing patients to competitors.

Doctible is built for modern dental offices looking to:

• Improve patient communication
• Increase online visibility
• Simplify scheduling and engagement
• Drive sustainable growth

Whether you’re a solo practitioner or part of a multi-location DSO, Doctible provides scalable, easy-to-use solutions that integrate seamlessly into your workflow.